How to Start a Return

1️⃣ Email us at michael@singeisen with your order number and reason for return. 2️⃣ If approved, we'll provide return instructions and a shipping label (if applicable). 3️⃣ Once we receive and inspect your return, we'll issue a refund to your original payment method within 5-7 business days.

Refunds & Store Credit

• Full refunds are provided for eligible returns.

• If returning a non-defective item, shipping fees are non-refundable.

• Exchanges may be available depending on inventory.

Shipping & Return Costs

📦 Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us

For any questions or concerns, reach out to us at michael@singeisen or 01 226 627 8578.